Privacy Policy

Last Updated: January 22, 2025

1. Introduction

This Privacy Policy explains how Denis Oakley & Co (“Company”, “we”, “us”, or “our”) collects and uses information through our website www.denis-oakley.com and related services.

We take data protection seriously and collect only the minimum information necessary to provide our services.

2. Information We Collect

2.1 Discovery Call Bookings

When you book a discovery call, we collect:

• Name
• Company name
• Business email address
• Job title
• Company size
• Annual R&D budget range

2.2 Automatically Collected Information

Our website automatically collects:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages

2.3 Cookies

We use only essential cookies for:

• Website functionality
• Session management
• Security purposes

We do not use advertising or tracking cookies.

3. How We Use Information

3.1 Primary Uses

We use collected information to:

• Schedule and conduct discovery calls
• Evaluate potential client fit
• Provide requested information
• Maintain website security
• Improve website performance

3.2 Communication

We will contact you only:

• To confirm discovery call bookings
• To provide requested information
• For essential program communications
• For legally required notices

4. Information Sharing

4.1 Third-Party Service Providers

We share information with:

• Calendly (meeting scheduling)
• HubSpot (contact management)
• WP Engine (website hosting)

4.2 Legal Requirements

We may disclose information:

• To comply with legal obligations
• To protect our rights
• To respond to legal requests

4.3 Business Transfers

Information may be transferred in case of:

• Company sale
• Merger
• Acquisition
• Asset sale

5. Data Protection

5.1 Security Measures

We protect your information using:

• Encryption in transit
• Secure servers
• Access controls
• Regular security reviews

5.2 Data Storage

• Data stored in secure UK/EU facilities
• Retention limited to business necessity
• Regular data audit and cleanup

5.3 International Transfers

We process data within the UK/EU where possible. Any international transfers comply with applicable data protection laws.

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of information
• Object to processing
• Request data portability
• Withdraw consent

7. Business Client Data

7.1 Client Programs

When delivering innovation programs:

• Client remains data controller
• We act as data processor
• Separate agreements govern data handling
• Client-specific security measures apply

7.2 Confidentiality

We maintain strict confidentiality of:

• Client information
• Program participant data
• Project details
• Business information

8. Changes to Privacy Policy

We may update this policy:

• With 30 days notice
• For material changes
• To reflect service changes
• To comply with law

9. Children’s Privacy

Our services are for business use only. We do not knowingly collect information from individuals under 18.

10. Contact Information

For privacy questions or requests:

• Email: denis@denis-oakley.com
• Address: Twelve Quays House, Egerton Wharf CH41 1LD

11. Supervisory Authority

You have the right to complain to your local data protection authority:

• UK: Information Commissioner’s Office (ICO)
• EU: Relevant national authority